Last updated: December 11, 2024

 

1. Introduction
Welcome to AMS Caddy Academy (M) Sdn Bhd (“Company,” “we,” “us,” or “our”). We operate the AMS Caddy Academy mobile application (the "App") and associated services (the "Services"). Protecting your data privacy and security is our priority.

 

This Privacy Policy explains how we collect, use, disclose, and protect your information. By using the App, you agree to the terms of this Privacy Policy.

 

2. Information We Collect
We may collect the following information:

• Personal Data: Name, email address, phone number, and other details you provide during registration or use of the Services.

• Device Information: IP address, device model, operating system, and browser type.

• Activity Data: Interaction logs, preferences, features accessed, and other in-app activity details.

• Feature-Specific Data:

  • Analytics Data: Information collected via cookies and similar tracking technologies, such as user engagement metrics, usage patterns, and error reports.

  • Check-in & Check-out Data: Time logs related to user activity.

  • Golfer Reviews: Reviews submitted by users about golfers.

  • Leave Applications: Details of leave requests, including dates and reasons.

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3. How We Use Your Information
We use the information collected for purposes such as:

• Providing and maintaining the Services.

• Enhancing user experience and improving the functionality of the App.

• Communicating updates and notifications.

• Analytics Tracking: To monitor usage trends, understand how users interact with the App, and improve our Services. This includes the use of tools such as [Google Analytics, Firebase, or specify any analytics tools you use].

• Process and display real-time user data via our backend server on the Admin Panel and AMS Web Tool.

• Facilitate and manage operational processes, such as check-ins, reviews, and leave applications.

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4. Sharing Your Information

We do not sell your personal data. However, we may share your data with:

• Service Providers: Third parties assisting with hosting, analytics or maintenance (e.g., AWS for backend hosting)..

• Legal Authorities: When required by law or to protect our legal rights.

 

5. Data Hosting and International Transfers
Our Services are hosted in Malaysia. If you access the App from outside Malaysia, you consent to the transfer and processing of your data in Malaysia in accordance with this Privacy Policy.

Backend Hosting: Our app is connected to a backend server hosted on Amazon Web Services (AWS), located in [region, e.g., Singapore or Malaysia]. This allows for real-time data synchronization between the app, the Admin Panel, and the AMS Web Tool.

By using the app, you consent to your data being processed and stored on our AWS-hosted backend server in compliance with applicable data protection laws.

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6. Data Security
We implement industry-standard security measures to protect your data. This includes encryption, firewalls, and access controls provided by AWS. While we strive to ensure the security of your data, no system can guarantee absolute protection.
 

7. Use of Analytics Trackers
We use analytics trackers and cookies to:

• Monitor user behavior and interactions with the App.

Track feature-specific data, including:

• Check-in & Check-out: To manage real-time attendance tracking.

• Golfer Reviews: To capture and display user feedback.

• Leave Applications: To process and manage submitted leave requests.

• Identify usage trends and improve app performance.

By using the App, you consent to the collection and use of analytics data as outlined above.

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8. Your Rights
You have the following rights:

• Access, update, or delete your data.

• Withdraw consent for data processing.

• Lodge a complaint with the relevant authorities.

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9. Retention of Information
We retain your information as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

 

10. Third-Party Links
The App may contain links to external sites not operated by us. We are not responsible for the privacy practices of these third-party sites.

 

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted in the App and, where appropriate, notified to you.

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12. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
AMS Caddy Academy (M) Sdn Bhd
No. 19-1, Jalan Kasuarina 7/KS 7, Bandar Botanic, Klang, Selangor 41200, Malaysia
Phone: +603-3325 2889
Email: payroll@amscaddy.com